7cu77 Privacy Policy

7cu77 is a trusted online betting and casino platform for players in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains what information we collect and how we manage it when you use the 7cu77 website, mobile application, or any related services.

By using this website, you are considered to have accepted the terms of this privacy policy. Please read it carefully. If you have any questions, contact us directly.

We collect the following types of information for the purpose of registration and service delivery on the 7cu77 platform:

2.1 Identity Information

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID or passport number (for identity verification)
• Bank account or mobile banking details (bKash, Nagad, Rocket — for financial transactions)

2.2 Usage and Technical Information

• IP address, browser type, and operating system
• Pages visited on the site, login times, and session information
• Device identifier information (mobile or desktop)
• Behavioral data collected through cookies and similar tracking technologies

2.3 Financial Transaction Information

• Deposit and withdrawal amounts and dates
• Payment methods used (bKash, Nagad, Rocket, bank transfer)
• Transaction reference numbers and status

2.4 Gaming Activity Information

• Play history, bet amounts, and win/loss records
• Details of bonus and promotion usage
• Game preferences and duration of activity

7cu77 collects and uses your personal information only for the following legitimate purposes:

• Account Management: To handle registration, verify identity, and ensure account security.
• Service Delivery: To process deposits, withdrawals, bonuses, and gaming services.
• Customer Support: To communicate with you via 24/7 live chat or email.
• Security and Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To identify problematic gaming behavior and provide appropriate support.
• Legal Compliance: To meet applicable legal obligations.
• Service Improvement: To improve our platform and user experience.
• Marketing Communications: To inform you about offers and promotions, subject to your consent.

7cu77 uses industry-standard security measures to keep your personal information safe. The key features of our data protection approach are:

4.1 Technical Security

• All data transmission is secured through SSL encryption technology.
• Database encryption — all stored data is kept in an encrypted state.
• Firewall and intrusion prevention systems are kept active.
• Regular security audits are conducted.

4.2 Organizational Security

• Only authorized staff have access to personal information.
• Staff receive regular training on data protection.
• Data access logs are maintained and reviewed regularly.

4.3 Data Retention Period

Your information is retained for as long as your account is active and for the period required to fulfill legal obligations. Even after an account is closed, financial transaction records may be kept for a period defined by applicable law.

7cu77 does not sell your personal information to third parties. However, information may be disclosed in the following limited circumstances:

5.1 Service Providers

Necessary information may be shared with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, bank), identity verification, and technical support. These service providers are contractually bound to uphold our privacy standards.

5.2 Legal Obligations

Information may be disclosed in response to a court order, legal process, or a legitimate request from a government authority. In such cases, only the necessary information is provided.

5.3 Fraud Prevention

Information may be shared with relevant authorities in connection with investigations related to financial crime or fraud prevention.

5.4 Business Restructuring

In the event of a merger, acquisition, or transfer of assets, user information may be transferred. You will be notified in advance in such circumstances.

Cookies and similar technologies are used on the 7cu77 website to improve your experience.

6.1 Types of Cookies

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To measure site performance and usage.
• Marketing Cookies: To show you relevant offers based on your preferences.

6.2 Cookie Control

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

As a user of the 7cu77 platform, you have the following rights regarding your personal information:

• Right of Access: You can request to know what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: You can request that your information be deleted in certain circumstances, though this may be limited where legal obligations exist.
• Right to Restrict Processing: You can request that your information be used only for specific purposes.
• Right to Portability: You can request your information in a structured format.
• Right to Object: You can object to your information being used for marketing purposes.
• Right to Withdraw Consent: You can withdraw your consent at any time, though prior processing will remain valid.

7cu77 is an adults-only platform. This service is available only to those aged 21 and above.

We do not knowingly collect personal information from anyone under the age of 21. Age verification is in place at the time of registration. If we become aware that information from a minor has been collected by mistake, we will delete it immediately and close the associated account.

If a parent or guardian has concerns about a minor's information, please contact our support team.

7cu77's servers may be located in various countries. Your information may be processed outside of Bangladesh. However, regardless of where it is processed, the security standards described in this privacy policy will always apply.

For international data transfers, we ensure appropriate contractual safeguards are in place to maintain the security of your information.

7cu77 reserves the right to update this privacy policy as needed. If any significant changes are made, we will notify you — by sending a notice to your registered email address or by posting an announcement on the website.

Continued use of the site after changes are made will be considered acceptance of the updated policy. We therefore recommend checking this page regularly.

The "Last Updated" date at the top of the page always reflects the date of the most recent change.

The 7cu77 platform may occasionally contain information related to game providers or payment service providers. These third-party providers have their own privacy policies, for which 7cu77 is not responsible. We recommend reading the relevant party's privacy policy before using such services.

We use information about your gaming behavior as part of our responsible gaming initiatives. If our analysis suggests that a user may be engaging in problematic gaming behavior, we will reach out to them and try to provide support.

To learn more about responsible gaming, visit our Responsible Gaming page.